Privacy Policy

1. Who We Are

Website: www.catersaga.com

Company Name: PRISHA SOFTWARE

Business Address: 218, Level 6, 150 Feet Ring Road, Opposite Imperial Heights, Near West Zone BRTS, Rajkot 360005, India

Phone: +91 94084 61411

Email: info@catersaga.com

We are a software development company providing catering management solutions to businesses and individuals.

2. What Personal Data We Collect and Why

Personal Information: Name, email address, phone number, company name, and login credentials.

Transactional Data: Purchase history and subscription detail.

Technical Data: IP address, browser type, operating system, cookies, and analytics data.

Purpose of Collection:

  • To provide and improve our services
  • To respond to inquiries and support requests
  • To comply with legal obligations
  • To personalize user experience

3. Comments

When visitors leave comments, we collect:

  • Name
  • Email address
  • Website (optional)
  • Comment content

Comments may be publicly visible.

4. Media

Uploaded media files may be publicly accessible. Avoid uploading sensitive information unless required.

5. Contact Forms

We collect:

  • Name
  • Email address
  • Phone number (optional)
  • Message content

Data is retained for 6 months and not used for marketing without consent.

6. Cookies

  • Essential functionality (login, security)
  • Analytics tracking
  • Third-party integrations

You can disable cookies in your browser settings.

7. Analytics

We use analytics tools to understand user behavior. Data is anonymous and aggregated.

8. Who We Share Your Data With

  • Cloud hosting providers
  • Third-party software services

All providers comply with data protection standards.

9. Data Retention

  • Contact forms: 1 year
  • Analytics data: 1 year
  • Purchase records: 10 years
  • User accounts: Until deletion

10. Your Rights

  • Access, update, or delete your data
  • Restrict or object to processing
  • Withdraw consent anytime
  • Request data portability

Contact: info@catersaga.com

11. Where Your Data Is Sent

Your data may be processed outside your country with appropriate safeguards.

12. Contact Information

Data Protection Officer: Mr. Manas Rathod

Email: info@catersaga.com

Phone: +91 94084 61411

13. Additional Information

How We Protect Your Data

  • Encryption (in transit & at rest)
  • Secure access controls
  • Staff training

Data Breach Procedures

We follow strict procedures and notify users if required by law.

Third-Party Data

We may receive data from payment providers and integrations.

Automated Decision-Making

Used for menu recommendations only, without legal impact.

Regulatory Compliance

We comply with applicable Indian and international data laws.

By using www.catersaga.com, you agree to this Privacy Policy.

We may update this policy periodically. Changes will be posted here.